A comprehensive and collaborative resource focused on developing faculty and staff who desire to bring the best of who they are to every situation.


As innovative leaders in the Professional and Organizational Development field, we strive to enhance the overall educational mission of the institution through an evolving learning community that supports faculty and staff.

About the PDC

In keeping with the university’s motto, Pro Humanitate – for humanity, the Professional Development Center endeavors to advance a progressive, values-aligned model of leadership that is grounded in a deep understanding and belief in human potential. Through learning opportunities, organization development consulting, and coaching, we strive to cultivate a culture of excellence, engagement, and character that supports personal growth and actualization and optimizes organizational health and performance.

The PDC is a collective resource between the Human Resources Department and the Office of the Provost. To support its wide-reaching University constituents, a committee consisting of faculty, staff, and administrators was formed to centralize, identify, and support diverse professional development needs. A list of the current committee members can be found below the staff descriptions.


Melissa Clodfelter, Ph.D., PCC | Assistant Vice President, Faculty & Staff Experience

Melissa joined the PDC team in January 2011, and was named Assistant Vice President of Faculty & Staff Experience in January 2021.  She provides leadership and strategic direction for the Professional Development Center, Campus Engagement, and Recruiting teams. Her expertise includes executive and leadership coaching and coach training, organizational development and design, and dialogue facilitation.

Prior to her work with the PDC she was Director of Career Services and Vocational Coaching at the WFU School of Divinity and Coordinator of Coaching for The Center for Congregational Health, Inc. In both of these organizations, Melissa focused on the development of individuals and organizations.

Melissa holds certifications from the International Coach Federation (PCC) and the Center for Credentialing Education (BCC). She is also certified in the Intercultural Developmental Inventory (IDI), MBTI, and FourSight Thinking Profile. Melissa completed her PhD in Educational Leadership and Cultural Foundations at The University of North Carolina at Greensboro. Her dissertation topic was, “Using Coaching as a Social Justice Tool.”


Shannon Williams, Ph.D. | Director, Faculty & Staff Experience

Dr. Shannon D. William joined Wake Forest and the PDC/HR team in June 2021.  Dr. Williams most recently served as Affiliate Officer for Arkansas Community Foundation, where he provided strategic visioning, thought leadership, and oversight of the statewide affiliate system and led a team of 29 executive directors. Before that, he served as the inaugural Organizational Development Consultant for the University of North Texas (UNT) System, helping to establish a newly restructured department and lead organizational development and engagement consulting for the system’s three universities and system administration. Before UNT, Dr. Williams served as an Organizational Development Specialist for Baptist Health System, developing and implementing strategic employee experience initiatives for 11 campuses such as leadership development, engagement, culture, diversity and inclusion, and change management. He also has vast experience in higher education retention and student success initiatives.

Dr. Williams earned his Ph.D. in Interdisciplinary Leadership from the University of Central Arkansas, a master’s degree in Higher Education, and three bachelor’s degrees—Speech Communication, Sociology, and Criminal Justice from the University of Arkansas at Little Rock. He is the 2020 recipient of the Mid-South Educational Research Association’s Herbert M. Handley Outstanding Dissertation Award. He is a certified Gallup StrengthsFinder Coach, has a Consulting Skills Certificate from the Association for Talent Development (ATD), and a Diversity, Equity, and Inclusion in the Workplace Certificate from the University of South Florida. Dr. Williams is passionate about serving others through inclusive organizational development practices. He is excited to join Wake Forest and contribute his knowledge and talents to help cultivate exceptional experiences for faculty and staff.


Missy Campbell, SPHR, SHRM-SCP | Manager, Faculty & Staff Experience

Missy joined WFU and the PDC/HR team in June 2019.  Her expertise is in learning & development, organizational development, talent management, and employee relations.

Prior to joining WFU, she was employed in the private business sector and has over 20 years of experience in the human resource function.  In her most recent role as Director of Human Resources, Missy focused on ensuring all employees were educated on the technology and staffing changes faced within the organization.  She was also instrumental in implementing a new learning management system, performance management system and a leadership development program.

Missy holds a Senior Professional Human Resources Certification from HRCI and a Senior Certified Professional Certification from SHRM.  She is also currently a part-time Coach with WW, where she facilitates workshops and coaches members towards their wellness goals.


Advisory Board

Member Department Affiliation
Shaun Elliott Office of Diversity and Inclusion Staff Member
Bridget Marrs Environmental Health & Safety Staff Member
Annelda McGinn University Advancement Staff Member
Bridgett Clancy Finance and Accounting Services Staff Member
Kris Shelton School of Business Staff Member
Kristi Verbeke Teaching and Learning Center Staff Member
Amy Willard Personal & Career Development Staff Member
Tracy Mills-Howell Information Systems Staff Member
Jen Haggas Staff Advisory Council Staff Member
Wesley Todd Residence Life and Housing Staff Member