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Student-Centric: Turning Interruptions into Interactions (Community) - 4/26/2017 -

WFU | The Professional Development Center

Wake Forest University

A Comprehensive Personal and Professional Resource

Student-Centric: Turning Interruptions into Interactions (Community)

  1. Wednesday, April 26th, 20172:30pm - 3:30pm

Too often students, visitors, and guests are seen as an interruption to our work, rather than the very purpose of it. Every single interaction with a customer has an impact, whether positive or negative. What first impression does your organization give? Learn the impact of getting it wrong as well as going "above and beyond." Participants will see concrete examples and learn to connect their customer service approach directly to their core values, creating an environment where customer service translates to positive brand building.

Event Details

  • Location:
    Reynolda Hall 301
  • Sponsor:
  • Open To:
    Faculty, Staff
  • Certifications:
    CORE (Community - Elective), CORE AP (Community - Elective), CORE Leader (Community - Elective)
  • Facilitated by:
    Ann Everett
  • Questions? Please contact:

    • John Champlin: • x6109